We'll help you find your way.

Mystery shoppers - mystery diners - event planners and consultants

You Guess We Answer

Want to create an unforgettable experience that keeps your guests coming back night after night and year after year? You’re in luck.

Our bar spotting results will give you unparalleled insight into alcohol handling, ringing of drinks and cash handling along with overall customer experience and satisfaction. Our bar spotting examines professionalism, sales techniques, closing skills, alcohol pouring, serving, sales and cash handling along with a whole range of other skills.

Our secret shopping programs are custom tailored for your restaurant concept or concepts, providing mystery shoppers, "MYSTERY DINERS" for all types of restaurants and bar services, limited service, coffee shops, full service, fine dining, take-out and delivery restaurants.